Iris answers the calls your restoration team cannot, captures the right details, and moves urgent work forward.
It is after hours. The crew is busy. The caller does not need a voicemail—they need someone to understand what is happening.
She responds naturally, confirms the emergency, and makes the caller feel heard before asking for the details your team needs.
Address, damage, insurance, urgency, and callback information are gathered in a conversation—not through a form your caller will abandon.
The right person receives the information while the caller knows what will happen next. No scramble. No mystery. No job lost in the gap.
A live call turns into a clear record your dispatch team can act on. No hunting through voicemail. No asking the caller to start over.
Iris covers the gaps that happen when real restoration work gets busy.
Your crew is in a crawl space, not at a desk. Iris keeps the next caller from becoming a missed opportunity.
The emergency is not. Iris responds when a homeowner has no patience left for another voicemail.
Iris gives each new caller a calm, complete first conversation before your team takes over.
There is a better first minute than “please leave a message after the tone.”
The information is incomplete. The urgency is unclear. Your team calls back when they can.
The emergency is understood. The details are captured. Your team has a clear handoff waiting.
There is no dashboard to admire while a homeowner waits in a flooded basement. Iris listens, asks useful questions, and gets the next person moving.
Start a live conversation and hear how Iris gathers the details a restoration team actually needs.
Less scrambling. Better information. Fewer calls that vanish before anyone can act on them.
Coverage when your crew is unavailable
Voicemails required to start the process
Clear handoff for every qualified call