The caller hits voicemail.
- Owner sees the missed call too late.
- No address, no urgency, no loss details.
- Homeowner calls the next company that answers.
Missed call = missed revenue.
The average restoration company misses 19 calls a week. Iris fixes the leak.
Disasters do not wait for office hours. Iris answers on the first ring, handles empathetic intake, and dispatches field crews 24/7/365.
Water damage
After-hours emergency
Book estimate
CRM notes
Built for emergency restoration teams that cannot afford voicemail.
Learn more
Iris Ops
Dead air is where restoration revenue disappears.
When a homeowner has water in the ceiling, they do not leave a polite voicemail and wait. They call the next company. Iris is built to protect that first moment.
19
Average weekly calls restoration teams can leak before the owner ever sees the lead.
85%
Missed callers who hit voicemail often hang up and move to the next provider.
5 min
The hiring window closes fast when the property is actively taking damage.
Before / After
Same phone call. Very different outcome.
A leaking ceiling does not wait for a callback. Iris keeps that call from turning into the next restoration company’s job.
The lead becomes dispatch-ready.
- Call answered on the first ring, day or night.
- Emergency details captured in a clean summary.
- Owner or technician gets alerted fast.
Answered call = revenue protected.
Capabilities
An AI front desk that behaves like operations, not a chatbot.
The first product is AI receptionist. The system underneath is built to become the operating layer: calls, routing, booking, notes, follow-up, and reporting.
Answer the emergency before it leaks to a competitor.
Iris answers in natural language, confirms the problem, captures the address, detects urgency, and keeps the caller moving instead of dropping them into voicemail.
Hear the demo
Live call simulation
Active
Caller: There’s water coming through my kitchen ceiling right now.
Iris: I’m sorry you’re dealing with that. I’ll mark this as urgent. What’s the service address?
Caller: 1840 Summit Road. It’s still dripping.
Iris: Got it. I’m notifying the on-call technician and logging the details now.
Route calls based on what actually happened.
Not every call should wake up the owner. Iris separates emergencies from estimates, existing customers, spam, and routine questions, then follows the rules you approve.
See the system
Routing board
Updated 18 sec ago
Water intrusionEmergency, active leak, technician notified
Dispatch
Mold inspectionEstimate request, calendar slot offered
Book
Insurance questionFAQ answered, follow-up task created
Nurture
Turn every call into clean operations data.
The call summary, lead status, service type, urgency, contact details, and next step land where your team already works. No messy notes. No forgotten callbacks.
View offer
Operations layer
Synced
CRM Updated
Lead created with urgency, address, problem type, source, and call transcript.
Owner Alerted
Emergency calls can text the owner or technician with a clean field summary.
Follow-Up Started
Missed estimate calls, unanswered callbacks, and unbooked leads move into a follow-up path automatically.
How It Works
The AI-RevOps workflow behind every emergency call.
Iris does not just answer the phone. It captures the loss, structures the details, updates the system, and alerts the field before the lead goes cold.
1
Instantly answers and triages
Captures caller info, insurance details, service address, and loss type on ring one.
2
Live CRM integration
Structures the transcript and pushes clean records into Jobber, Encircle, HubSpot, or your current stack.
3
Emergency dispatch
Sends a critical SMS alert to the on-call technician within 30 seconds of hangup.
Leakage Calculator
See what missed restoration calls may be costing you.
Conservative math, built around missed-call leakage, voicemail drop-off, and the jobs that would have converted if someone answered immediately.
Inbound leakage assumptions
62% miss rate baseline
The model uses a restoration-specific worst-moment lens: after-hours calls, voicemail hang-ups, and urgent homeowners moving to the next company.
Missed calls = weekly calls x 62%
Immediate drop-off = missed calls x 85%
Conservative lost jobs = drop-off x 20%
Annual leakage = weekly loss x 52
Not fake precision. A fast gut-check before the audit.
Restoration ROI calculator
Move the sliders to estimate how much revenue leaks out before your team can even call back.
$822,120
Your estimated annual revenue leakage.
What You Get
Your Revenue Leak Report shows the weak spots first.
Before changing tools or buying software, Iris Ops maps where calls are leaking: missed calls, after-hours gaps, slow dispatch handoffs, and leads nobody follows up.
Analyze My Revenue Leak
Revenue Leak Report
Iris Ops
Missed-call risk
How many calls may never become leads.
High
After-hours gap
Where emergency calls hit voicemail or wait too long.
Leaking
Dispatch delay
How fast the right person gets the address and loss type.
Fixable
Follow-up leak
Which estimates, callbacks, and routine calls go cold.
Open
Plain-English next step: start with the call path that is costing the most money.
Data Study
The cost of dead air in property restoration.
A scannable case-study view of why missed calls hurt restoration companies harder than normal home-service businesses.
19
Weekly calls can disappear when the front desk is busy, asleep, on-site, or after hours.
85%
Urgent callers who hit voicemail usually abandon the path and call another company.
5 min
The practical hiring window closes while the damage is still spreading.
Emergency call
Water, fire, mold, or storm lead arrives with active urgency.
Business hours?
If yes, the office may answer. If no, the caller hits the weak point.
Dead-end voicemail
Caller hangs up, searches again, and the next company gets the conversation.
| Average Ticket | Weekly Calls | Annual Leakage |
|---|---|---|
| $3,500 | 30 | $575,484 |
| $5,000 | 30 | $822,120 |
| $8,000 | 45 | $1,973,088 |
Owner Questions
Plain answers before you book a demo.
The goal is simple: make sure urgent calls get answered, captured, and routed before the homeowner calls somebody else.
Does Iris replace my office person?
No. Iris covers missed calls, after-hours calls, overflow, and clean handoffs. Your team stays in control.
Can it handle emergency calls after hours?
Yes. Iris can answer, ask the right questions, capture the address and loss type, then alert the on-call person.
What if the caller is stressed?
Iris keeps the call calm, asks one question at a time, and escalates when the call needs a real person.
Will this fit my current system?
That is the point. Iris can start with SMS and email, then connect into Jobber, HubSpot, Encircle, or your CRM path.
Run the audit before another storm call leaks.
Send the basics and Iris Ops will map where inbound restoration calls are leaking: missed calls, after-hours gaps, dispatch handoffs, and CRM follow-through.