The average restoration company misses 19 calls a week. Iris fixes the leak.

Disasters do not wait for office hours. Iris answers on the first ring, handles empathetic intake, and dispatches field crews 24/7/365.

Water is coming through my ceiling. Can someone come now?
Water damage After-hours emergency Book estimate CRM notes
Analyze My Revenue Leak See How It Works
Built for emergency restoration teams that cannot afford voicemail. Learn more

Iris Ops

Dead air is where restoration revenue disappears.

When a homeowner has water in the ceiling, they do not leave a polite voicemail and wait. They call the next company. Iris is built to protect that first moment.

19 Average weekly calls restoration teams can leak before the owner ever sees the lead.
85% Missed callers who hit voicemail often hang up and move to the next provider.
5 min The hiring window closes fast when the property is actively taking damage.

Capabilities

An AI front desk that behaves like operations, not a chatbot.

The first product is AI receptionist. The system underneath is built to become the operating layer: calls, routing, booking, notes, follow-up, and reporting.

Answer the emergency before it leaks to a competitor.

Iris answers in natural language, confirms the problem, captures the address, detects urgency, and keeps the caller moving instead of dropping them into voicemail.

Hear the demo
Live call simulation Active
Caller: There’s water coming through my kitchen ceiling right now.
Iris: I’m sorry you’re dealing with that. I’ll mark this as urgent. What’s the service address?
Caller: 1840 Summit Road. It’s still dripping.
Iris: Got it. I’m notifying the on-call technician and logging the details now.
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Route calls based on what actually happened.

Not every call should wake up the owner. Iris separates emergencies from estimates, existing customers, spam, and routine questions, then follows the rules you approve.

See the system
Routing board Updated 18 sec ago
Water intrusionEmergency, active leak, technician notified
Dispatch
Mold inspectionEstimate request, calendar slot offered
Book
Insurance questionFAQ answered, follow-up task created
Nurture
See the system

Turn every call into clean operations data.

The call summary, lead status, service type, urgency, contact details, and next step land where your team already works. No messy notes. No forgotten callbacks.

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Operations layer Synced

CRM Updated

Lead created with urgency, address, problem type, source, and call transcript.

Owner Alerted

Emergency calls can text the owner or technician with a clean field summary.

Follow-Up Started

Missed estimate calls, unanswered callbacks, and unbooked leads move into a follow-up path automatically.

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How It Works

The AI-RevOps workflow behind every emergency call.

Iris does not just answer the phone. It captures the loss, structures the details, updates the system, and alerts the field before the lead goes cold.

1

Instantly answers and triages

Captures caller info, insurance details, service address, and loss type on ring one.

2

Live CRM integration

Structures the transcript and pushes clean records into Jobber, Encircle, HubSpot, or your current stack.

3

Emergency dispatch

Sends a critical SMS alert to the on-call technician within 30 seconds of hangup.

Leakage Calculator

See what missed restoration calls may be costing you.

Conservative math, built around missed-call leakage, voicemail drop-off, and the jobs that would have converted if someone answered immediately.

Inbound leakage assumptions

62% miss rate baseline

The model uses a restoration-specific worst-moment lens: after-hours calls, voicemail hang-ups, and urgent homeowners moving to the next company.

Missed calls = weekly calls x 62%
Immediate drop-off = missed calls x 85%
Conservative lost jobs = drop-off x 20%
Annual leakage = weekly loss x 52
Not fake precision. A fast gut-check before the audit.

Restoration ROI calculator

Move the sliders to estimate how much revenue leaks out before your team can even call back.

$822,120 Your estimated annual revenue leakage.

Data Study

The cost of dead air in property restoration.

A scannable case-study view of why missed calls hurt restoration companies harder than normal home-service businesses.

19 Weekly calls can disappear when the front desk is busy, asleep, on-site, or after hours.
85% Urgent callers who hit voicemail usually abandon the path and call another company.
5 min The practical hiring window closes while the damage is still spreading.
Emergency call Water, fire, mold, or storm lead arrives with active urgency.
Business hours? If yes, the office may answer. If no, the caller hits the weak point.
Dead-end voicemail Caller hangs up, searches again, and the next company gets the conversation.
Average Ticket Weekly Calls Annual Leakage
$3,500 30 $575,484
$5,000 30 $822,120
$8,000 45 $1,973,088

Run the audit before another storm call leaks.

Send the basics and Iris Ops will map where inbound restoration calls are leaking: missed calls, after-hours gaps, dispatch handoffs, and CRM follow-through.

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